Terms of Service for mySRD.co.za

Last Updated: 7 June 2025

Welcome to mySRD.co.za ("the Site"). Please read these Terms of Service ("Terms") carefully before using our website and services. By accessing or using the Site, you agree to be bound by these Terms and our Privacy Policy. If you do not agree with any part of these terms, you must not use our Site.

1. Description of Service

mySRD.co.za is an independent digital resource ("the Service") designed to help South African citizens navigate the Social Relief of Distress (SRD) grant system. Our services include:

  • Providing a tool to check SRD grant status using an ID or phone number.
  • Publishing informational guides, news, and step-by-step instructions related to SRD grant applications, payments, appeals, and issue resolution.
  • Explaining common status messages and providing updated payment schedules based on publicly available information.

2. Important Disclaimer: No Affiliation with SASSA

mySRD.co.za is not an official government website and is not affiliated, associated, authorized, endorsed by, or in any way officially connected with the South African Social Security Agency (SASSA), the Department of Social Development, or any other government body.

The official SASSA website can be found at www.sassa.gov.za. Our role is strictly to provide guidance and simplify access to publicly available information. We do not process applications, make grant decisions, handle payments, or have access to your official grant file.

3. Use of the SRD Status Check Tool & Data Privacy

Our Site features a tool that allows you to check your SRD grant status. We are deeply committed to your privacy based on the following principles:

  • No Data Storage: When you enter your ID number and/or phone number into our status check tool, this information is used solely to query the official SASSA database in real-time.
  • Secure Transmission: The information is transmitted for the purpose of the status check and is immediately and permanently discarded from our system's memory after the query is complete.
  • We DO NOT store, collect, log, share, or sell any personal identification numbers or contact details entered into our tool.

By using the tool, you warrant that you are the individual in question or have explicit legal permission to conduct a status check on their behalf.

4. Accuracy of Information

We strive to ensure all information presented on our site is accurate, credible, and up-to-date by referencing official SASSA communications and updates. However, the SRD grant system is subject to frequent changes. Therefore, we provide all information "as is" without warranty of any kind.

mySRD.co.za does not guarantee the absolute accuracy, completeness, or timeliness of the information. Users should always verify critical information, such as payment dates and application deadlines, on the official SASSA website.

5. User Responsibilities

As a user of this Site, you agree to:

  • Use the Site for lawful, personal, and informational purposes only.
  • Not misuse the Service, including attempting to scrape data, introduce malicious software, or overburden our servers.
  • Acknowledge that any actions you take based on information from our Site (such as applying for an appeal or updating banking details) are done at your own risk.

6. Intellectual Property

All content on this Site, including text, graphics, logos, and the "mySRD" name and branding, is the property of mySRD.co.za and is protected by intellectual property laws. You may not reproduce, distribute, or create derivative works from our content without our express written permission.

7. Limitation of Liability

In no event shall mySRD.co.za, its owners, or its operators be liable for any direct, indirect, incidental, special, or consequential damages arising out of or in any way connected with the use of our Site or with the delay or inability to use our Site. This includes, but is not limited to, reliance on information obtained from the Site, loss of funds, or failed applications. Your sole remedy for dissatisfaction with the site is to cease using the site.

8. Amendments to These Terms

We reserve the right to modify these Terms at any time. We will do so by posting the updated terms on this page and changing the "Last Updated" date at the top. Your continued use of the Site after any such changes constitutes your acceptance of the new Terms.

9. Governing Law

These Terms shall be governed and construed in accordance with the laws of the Republic of South Africa, without regard to its conflict of law provisions.

10. Contact Us

If you have any questions about these Terms of Service, please contact us at: