Stay informed with the quickest and most reliable SASSA status check for your SRD R370 grant. As we move into February 2026, it is essential for beneficiaries to perform an official SRD status check online to track application progress, verify SASSA payment dates, and resolve any "Pending" or "Declined" statuses. Whether you need to check your SASSA SRD status using your ID number or you are looking for updates on the Social Relief of Distress grant, our portal provides instant access to the latest database results. Don't leave your SRD R370 status to chance; use our guide below to confirm your eligibility and ensure your funds are ready for collection.
How SASSA SRD R370 Payment Dates Work
Unlike permanent social grants which have fixed dates at the start of every month, the SRD R370 grant does not have a set payment date. The system is dynamic and depends on monthly eligibility cycles.
The "Approval-to-Payday" Timeline
To understand when you will get paid, follow this official sequence used by SASSA:
- The Monthly Verification: Every month, SASSA re-verifies your ID against databases (SARS, UIF, Banks). This usually happens between the 1st and 15th of the month.
- Status Change to 'Approved': Once the check is successful, your status for the month updates to "Approved." However, this does not mean you are paid yet.
- Allocation of 'Payday': After approval, the system assigns a specific "Payday" to your profile. This is the date SASSA sends the money to your bank or the Postbank system.
- The 2-3 Day Clearing Window: Once your payday date is reached, it typically takes 2 to 3 working days for the funds to reflect in your bank account or be available for collection at retail outlets (Pick n Pay, Boxer, etc.).
Key Rules Regarding SRD Payments
- End-of-Month Cycle: Most SRD payments are processed in the final week of each month. SASSA typically releases the payment schedule for the SRD grant after the middle of the month (around the 15th–20th).
- Individual Dates: Your payment date is unique to you. Two people living in the same house may have different paydays for the same month.
- No Payday, No Money: If your status is "Approved" but the "Payday" field is blank, SASSA is still processing your funds. You must continue checking until a date appears.
- Weekends and Holidays: SASSA does not process payments on weekends or public holidays. If your payday falls on a Saturday, the funds will likely only clear by the following Tuesday or Wednesday.
Pro Tip: Do not go to withdraw your money until you have received the official SMS confirmation or verified that a Payday date has passed on your status check profile. This prevents unnecessary trips to ATMs or retailers.
SASSA Payment Dates for February 2026 (All Grants)
While the SRD R370 grant does not have a fixed date, other SASSA social grants follow a strict monthly schedule. If you receive multiple grants, note the following dates for February:
| Grant Type | February 2026 Date | March 2026 Date |
|---|---|---|
| Older Persons Grant | 03 February 2026 | 03 March 2026 |
| Disability Grant | 04 February 2026 | 04 March 2026 |
| Children’s Grants | 05 February 2026 | 05 March 2026 |
*SRD R370 payments are usually processed in the final week of the month after these permanent grants are paid.
SASSA SRD Status Check Methods (2026)
Besides the tool at the top of this page, here are all official ways to track your R370 grant status:
1. Official SASSA SRD Website Portal (Direct Link)
This is the most secure method, bypassing search engines.
- Go directly to https://srd.sassa.gov.za/sc19/status.
- Enter your South African ID number and the cell phone number used during application.
- Click "Submit" to view your status for current and previous months.
2. SASSA WhatsApp Channel
- Save the official SASSA WhatsApp number 082 046 8553 to your phone's contacts.
- Open a new chat and send the word "Status" or "SASSA".
- Follow the automated prompts, providing your ID and registered mobile number when asked.
3. USSD Code (Offline Method)
Useful if you do not have data or a smartphone. Standard USSD rates may apply.
- Dial *120*3210# or *120*69277# from your registered phone.
- Follow the screen prompts: Select the SRD Status option and enter your ID number.
4. Via Email Enquiry
- Compose a new email to grantenquiries@sassa.gov.za.
- In the subject line, write "SRD R370 Application Status Check".
- In the body, include your full South African ID Number and registered mobile number.
- *Note: Response times via email can take 24-48 hours or longer.*
Additional Status Check Channels
MTN Zero-Data Method
If you are an MTN user with no data, you can check your status for free:
- Dial *134*7737# on your MTN SIM.
- Follow the prompts to enter your ID.
- No airtime or data is required for this specific service.
SASSA Official App
Download the official SASSA app from the Google Play Store or Apple App Store. Ensure the developer is listed as "SASSA" to avoid phishing apps. Once installed, use the "Check Status" tab for instant mobile updates.
SRD SASSA Grant Eligibility Criteria 2026
Before checking your status or reapplying, ensure you meet the current criteria:
- Citizenship/Residency: You must be a South African Citizen, Permanent Resident, Refugee, or Asylum Seeker with a valid permit.
- Age Requirement: Applicants must be between 18 and 60 years old (not yet eligible for old age pension).
- Insufficient Means: You must be unemployed or earning below the threshold of R624 per month.
- No Other Financial Aid: You cannot receive other government support like UIF, NSFAS, or other social grants (excluding the Child Support Grant).
- Not Incarcerated: You must not be in a state-funded institution (e.g., prison or rehabilitation center).
How to Apply for the SASSA SRD R370 Grant Online
If you have not yet applied, or need to reapply, follow these official steps carefully:
- Visit the Official Website: Go to srd.sassa.gov.za. Be cautious of fake websites.
- Choose Your ID Type: Select either "South African ID Holder" or "Asylum Seeker / Special Permit Holder".
- Verify Your Phone Number: Enter your mobile number to receive a One-Time PIN (OTP). Submit the OTP to confirm.
- Complete the Application Form: Fill out the online form with accurate personal information. Your names must match your ID document exactly.
- Choose a Payment Method: Select either Bank transfer (recommended, account must be in your name) or Retail Cash Send options (e.g., Pick n Pay, Shoprite).
- Submit the Application: Review all information for accuracy and click Submit to send your application for review.
SRD Application Status Results
When you perform a check for January 2026 or any month, understanding the exact meaning of the result is critical for taking the next step.
Approved
Your application is successful for that month. You must wait for a "Payday" date to appear in the status, which indicates when funds will be released.
Pending
SASSA is still verifying your application against databases (Home Affairs, SARS, UIF). This is common for January 2026 due to backlogs. No action is needed yet.
Declined
The application failed. A specific reason will be provided (e.g., Income Source Identified). You must appeal if you disagree.
Identity Verification Failed / Referred
Crucial issue. Your details (ID, name, surname) do not exactly match Department of Home Affairs (DHA) records. Payments are suspended until you correct this with DHA or SASSA.
Bank Details Pending
The grant is likely approved, but SASSA has no valid way to pay you. You must add or update your banking details immediately on the official portal.
Reapplication Required / Pending
Your previous application cycle has ended. You must submit a new application on the SRD website for consideration.
Cancelled
The grant was cancelled, either by your own request or by SASSA due to changed circumstances (e.g., employment found).
Not Receiving your SASSA OTP?
If you cannot get the SMS code to update your bank details or check your status, check the following:
- SMS Blocking: Ensure your phone hasn't flagged SASSA messages as "Spam." Check your blocked messages folder.
- RICA Status: If your SIM card is not fully RICA-registered in your name, the SASSA system may fail to send the secure link.
- Network Congestion: During peak times (25th to 3rd of the month), OTPs can take up to 24 hours to arrive.
Advanced Status Codes Explained
- eKYC (Electronic Know Your Customer): This means your identity verification requires facial recognition or biometric confirmation. You will typically receive an SMS with a link to upload a "live" photo. Failure to complete this will result in a permanent "Pending" status.
- Referred: Your application has been flagged for a manual audit due to suspected fraud, identity duplication, or a high-risk mobile number. You may need to visit an office to prove your identity.
- Application Complete: This is a positive sign. It means all your documentation is received, and you are now only waiting for the final monthly automated "Means Test" against bank and SARS records.
Troubleshooting: Why is my SASSA grant declined or delayed?
Specific Reasons for a "Declined" Status
If your SRD grant is rejected, SASSA provides a specific reason. Understanding these is essential for your appeal.
- Alternative Income Source Identified: The most common reason. SASSA's means test detected income flowing into your accounts exceeding the R624 per month threshold (e.g., from family, casual work, or other benefits verified via SARS or banks).
- Identity Verification Failed: Your details do not match Home Affairs records. This often happens after name changes (marriage/divorce) or simple typos during application.
- UIF Registered: Databases show you are receiving or eligible for Unemployment Insurance Fund benefits.
- NSFAS Beneficiary: Students receiving NSFAS financial aid are excluded.
- Government Payroll Match: You appear on a government employment database as an employee.
- Existing SASSA Grant: You already receive another social grant (disability, old age, child support for yourself).
- Age Not Within Limits: You turned 60 during the period and now qualify for the Old Age Pension instead.
- High-Risk Mobile Number: Your phone number is associated with suspicious activity or multiple applications.
- Listed in SAFPS: Your ID is flagged by the South African Fraud Prevention Service.
Troubleshooting: Status shows "Approved" but no money?
If your status is explicitly 'Approved' for January (or previous months) with a past Payday date, but no funds are available:
- Processing Delay: Wait at least 3 working days after the "Payday".
- Incorrect Banking Details: Did you provide an account in someone else's name? SASSA only pays into an account registered in YOUR name.
- Bank Account Closed/Failed: If your account is inactive, payment will fail. Status may change to "Failed".
- Cash Send Issues: If using Cash Send, ensure your phone number is active to receive the voucher SMS.
Essential Actions: Updating Details, Appeals, and Reinstatement
1. How to Update SASSA SRD Banking Details
To ensure payment, your bank account must be in your own name. SASSA will not pay into a third-party account.
- Visit the official SASSA SRD portal (srd.sassa.gov.za).
- Scroll to the section titled “How do I change my banking details?”.
- Enter your ID number to initiate the process. You will receive a secure SMS link on your registered phone.
- Click the secure link in the SMS. Follow the instructions to enter your new bank account details (Bank Name, Account Number, Branch Code) or select Cash Send.
- Submit and wait for SASSA verification. Your status may show "Bank Details Pending" during this time.
2. Lodging an Appeal for Declined Status
If your January 2026 application is 'Declined' and you disagree with the reason, you have the right to appeal to the Independent Tribunal for Social Assistance Appeals (ITSAA).
- Process: Appeals must be lodged online at the dedicated portal: https://srd.sassa.gov.za/appeals/.
- Requirement: You must lodge a separate appeal for each specific month that was declined.
- Timelines: You generally have 30 to 90 days from the decline date to appeal. Appeal outcomes currently take between 60 and 90 days due to high volumes.
3. Reinstating Your SASSA Grant
If you previously cancelled your grant (e.g., due to temporary employment) and now need financial assistance again, you must request reinstatement.
- Visit the official SASSA SRD website.
- Look for the "Reinstate my grant" tab or section.
- Enter your South African ID number and mobile number.
- Verify via the OTP sent to your phone.
- Choose a reason for reinstatement (e.g., "No longer earning income").
- Confirm the request. SASSA typically reviews these within 7-14 days.
Important Tips for Success
- Always use the same ID number and phone number used during initial registration.
- If your phone number changes, you must update it with SASSA immediately to receive notifications and secure links.
- Ensure your DHA records (name, surname) are up to date, especially after marriage or divorce, to avoid verification failure.
- Regularly checking your SASSA status helps you identify and fix issues early.
SASSA Contact Information and Support
If online methods fail and you have urgent queries that cannot be resolved digitally, use these official channels.
- Toll-Free Call Center: 0800 60 10 11
- WhatsApp Number: 082 046 8553
- Email Address: grantenquiries@sassa.gov.za
- Head Office Address: SASSA House, 501 Prodinsa Building, Cnr Pretorius and Steve Biko Streets, Pretoria.
SASSA Office Opening Hours (General):
Monday – Friday: 07:30 AM – 04:30 PM
(Closed on Weekends and Public Holidays)
SASSA Status Check FAQ (January 2026 Expert Update)
Why are January 2026 dates completely missing from my SRD profile?
Based on current system monitoring, this is a widespread technical issue at SASSA's central processing level, not an indication that your specific application has failed. High volumes at the start of the year have caused significant administrative latency. The dates are not merely 'Pending'; they have not yet populated the system. Do not reapply; continue checking daily for the data to reflect once the backlog clears.
My status says 'Approved' but there is no Payday date yet.
'Approved' status confirms monthly eligibility, but SASSA Treasury has not yet allocated the funds for release. The 'Payday' date typically appears 3 to 7 working days after the status changes to 'Approved'. If the date does not appear after 10 days, it may indicate a delay in bank verification (see below).
What does the decline reason 'Income Source Identified' mean?
SASSA conducts monthly financial checks against various databases. This decline means their scan detected inflows into your registered bank account totaling more than the current eligibility threshold (R624) for the assessment month. If you believe this is an error, you must lodge an appeal.
How do I rectify an "Identity Verification Failed" status?
This is a data mismatch error. The name, surname, and ID number provided on your application do not exactly match the official records held by the Department of Home Affairs (DHA). Double-check your spelling on the SASSA portal. If your details are correct and the error persists, biometric verification at a local SASSA office may be required.
Is GovChat a reliable method for checking status?
Yes. GovChat is an official SASSA partner platform. It is a secure and reliable method to verify your status using your South African ID and registered cellphone number via their app or WhatsApp channel.
What is the current expected timeframe for an appeal outcome?
The Independent Tribunal for Social Assistance Appeals (ITSAA) handles appeals, not SASSA directly. Due to current high caseload volumes, the standard processing time for finalizing an appeal outcome is currently between 60 and 90 days from lodgement.
My status shows 'Bank Details Pending'. How long does verification take?
Before payment is released, SASSA must verify with the National Treasury that the provided bank account belongs to the ID number on the application. This verification process typically takes 5 to 7 working days. However, during high-volume periods (like the start of the year), this can extend up to two weeks.
If my January payment is delayed until February, will I lose the money?
No. If your application is eventually approved for January, you will receive retroactive payment for that month, regardless of when it is processed. It is common for delayed payments to be paid in the following month, sometimes resulting in two separate payments (e.g., January backpay and February regular pay) arriving in the same month.
I've changed my phone number and can't access my status. What now?
This is a security issue. You cannot update your number online if you cannot receive the OTP on the old number. You must contact the SASSA toll-free call center at 0800 60 10 11 to initiate a change of contact details, or visit a local SASSA branch in person with your ID document.
My status shows 'UIF Registered' or 'NSFAS Registered' but I am not receiving funds from them.
SASSA's automated checks flag anyone appearing on Department of Labour (UIF) or higher education (NSFAS) databases as ineligible. If these records are outdated and you are no longer receiving those benefits, SASSA cannot fix it. You must lodge an appeal with the Independent Tribunal and provide proof that you are no longer receiving UIF or NSFAS funds.
How do I change my payment method from Cash Send to a bank account?
You must log into the SRD website and navigate to the "How do I change my banking details" section. Enter your new bank account details there. Note: Switching payment methods triggers a new verification process, which will likely delay your next scheduled payment by roughly one payment cycle.
What does the status 'Reapplication Pending' signify?
This is a standard systemic status. It means SASSA has received your application for the current cycle and is in the process of re-evaluating your continued eligibility against financial databases for the new month. No action is required from you; the status will update to Approved or Declined once the check is complete.
Is the grant amount still R350 or has it changed for 2026?
While colloquial refered to as the "R350 grant," the official SRD grant amount was increased to R370 per month effective April 2024. Approved beneficiaries will receive R370.