Our Editorial Policy & Fact-Checking Principles

At mySRD.co.za, the trust of our users is our most important asset. The information we provide relates to the livelihoods of millions of South Africans, and we hold ourselves to the highest standards of accuracy, integrity, and transparency. This policy outlines the principles that guide our content creation and review process.

Our Core Principles

  • Accuracy First: Our primary goal is to provide information that is correct, reliable, and up-to-date. We are diligent in our research and verification.
  • Independence: We are not affiliated with SASSA or any government body. This independence allows us to be objective and to focus solely on the needs of the user without any external influence.
  • Clarity and Accessibility: We translate complex official announcements and procedures into simple, easy-to-understand language that everyone can follow.
  • User-Focused: Our content is driven by the real-world questions and challenges faced by SRD grant applicants and beneficiaries. We aim to provide practical, actionable solutions.

Our Sourcing & Fact-Checking Process

All informational content on mySRD.co.za undergoes a strict verification process before publication. Our team has over four years of experience monitoring and interpreting SRD grant information.

1. Sourcing Information

We rely exclusively on official and highly credible primary sources for all factual information, including:

  • The official SASSA website: www.sassa.gov.za
  • Official social media channels of SASSA and the Department of Social Development.
  • Government press releases and official media briefings.
  • Government Gazettes detailing policy changes.
  • Reports from the Parliamentary Monitoring Group (PMG) related to social development.

We do not report on rumors or unverified information from unofficial sources.

2. Verification and Review

Before any guide, news article, or payment date schedule is published, it is reviewed to ensure:

  • All factual claims are cross-referenced with at least one primary source.
  • The information is presented clearly and without ambiguity.
  • The guidance provided is safe, practical, and in the user's best interest.
  • A clear distinction is made between providing guidance and giving official advice.

3. Content Updates and Reviews

The SRD grant system is dynamic. We conduct periodic reviews of our existing content, especially our key guides and payment date pages, to ensure they remain accurate and relevant. When SASSA announces a change, updating the relevant content on our site is a top priority.

Our Corrections Policy

Despite our rigorous process, mistakes can happen. We are committed to correcting any errors promptly and transparently.

If you believe you have found an error in our content, please contact us immediately at [email protected] with the subject line "Correction Needed".

Upon notification, we will:

  1. Investigate the potential error immediately by checking against primary sources.
  2. If an error is confirmed, we will correct the content as quickly as possible.
  3. For significant corrections, we will add an editor's note to the page to inform users of the change.

We value our community's help in maintaining the accuracy of our platform and are grateful for any feedback that helps us improve.